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Re: Acrobat 11 Full version package missing
You're not missing anything. There are Acrobat v9 update packages in the catalog, which were packaged prior to the SolarWinds acquisition of EminentWare. The Acrobat v10 and Acrobat v11 packages only...
View ArticleRe: Assigning tickets to other techs
tmenke, you shouldn't need to. When you click save, it shouldn't leave the ticket, so you should just be able to select the tech right then and there. (It is a tad annoying that I have to scroll down...
View ArticleRe: Merge Locations
Only way I can think of is by moving all the tickets over to the new location (using bulk action) same with any clients, and deleting the old location. Don't think there's a slick way of doing that.
View ArticleUpgrading ServU FTP (v14.0) to ServU MFT (v15.1)
Anyone tried this yet? I understand you should be able to install over the top, but is there any issue going from FTP to MFT?
View ArticleRe: VCenter 5.5.0 Polling Issues
We tried the delete and the re-add but it didn't work. As I mentioned we have one Vcenter 5.5 working fine on 2008 R2, its just the one under Server2012 that isn't working correctly. Right now we are...
View ArticleRe: Average Response Time & Packet Loss gauges not showing a value
Hi Kumar, I was wondering if you were able to find a solution to this problem. We turned up an additional poller at my workplace and migrated over a few nodes to test and are running into this same...
View ArticleRe: Upgrading ServU FTP (v14.0) to ServU MFT (v15.1)
I don't think there should be any issues. There can be issues upgrading from a VERY old version (like version 1). 14 should be fine.
View ArticleRe: wrong host name in Syslog
bobt1962 Kiwi Syslog Server can contact DNS servers to do a reverse lookup for IP addresses, however, maintaining DNS server might me cumbersome sometimes and might produce incorrect results. (Happens...
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Question on alert tuning...
For the IP Manager, under Manage Advanced Alerts. Can you distinguish between laptops/desktops (which we are not concerned with) and if it is a server/other network device that goes down/unresponsive....
View ArticleRe: Network Atlas - Link Utilization
Additional info: NPM 11.0.1 Network Atlas 1.12.0.1007
View ArticleRe: Does Storage Manager require an agent to be installed on every server to...
Ha, I guarantee it's covered somewhere in the docs, but I just built that table from information in my head for this reply :-) No worries - let us know if you have any other questions.
View ArticleRe: Do we need a new role in WHD? Example: "Reporting Manager"
I know at my old job this would have been great as we had people doing analytic's but not actually participating in the day to day ticket resolution or usage. I know here that we may be moving to WHD...
View ArticleRe: NPM 11.5 BETA4 + QOE NOW AVAILABLE
Yea, I signed up for it a bit ago, but still haven't heard anything yet either...
View ArticleRe: Is there a way to programmatically add IP addresses to the blocked IP...
The archive format is not intended to be end-user editable. Plus, if you were to edit it, serv-u might not know to load the changed values into memory. You may be able to investigate the integration...
View ArticleRe: Alert Central Exchange set up fails.
I am right there with you. Did you ever get this working.
View ArticleHelp understanding "Test successful with Critical status on example.org"
I just finished creating an application monitor template and when I run a test, it returns green with "Test successful with 'Critical' status on example.org" This is a little ambiguous to me because if...
View ArticleRe: Help understanding "Test successful with Critical status on example.org"
Depends. If this monitor is successfully completing but the value, statistic or response time on the test exceeds the critical threshold of the monitor, that would explain the status reading on the test.
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